The Forge for Sober Living & Recovery Residences
Recovery residences run on relationships and paperwork at the same time. A referral relationship fills beds, and a certification renewal proves the house deserves them. Most operators hold both in their heads, a binder per house, and a phone full of texts. The Forge gives each resident one record and each house its own supplies, fees, and documents.
How can a sober living operator run several houses without a binder in each one?
Every resident gets one record carrying the referral that brought them in, their intake, their signed agreement, their program fee balance, and their stay from move-in to discharge. Every house is set up separately, with its own address, its own supply stock, and its own staff. One login covers all of them.
Ask how The Forge fits sober living & recovery residences
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One connected platform, set up for this industry
Intake application to reviewed applicant
An intake form on the website feeds applications straight into the pipeline. Each submission opens a review task covering the answers and the documents the house requires, so an applicant is moved forward or declined with a recorded reason rather than drifting.
Program fee to paid balance
Fees are invoiced per resident on the operator's own cadence, and partial payments post against the balance. A past-due fee opens a task to have the conversation in person, which in a recovery residence is a retention matter long before it is a collections matter.
House supplies to restock
Supplies are counted per house from a running record of what came in and what was used. An item falling to its reorder point raises an alert naming that house. So does a batch of test kits or donated food nearing expiry.
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Spring cleanup, 4 crew hours
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Irrigation repair, block C
$1,150QuotedCommunity roofing job
Shingle replacement, 2 units
$3,600ScheduledAlvarez residence
Gutter cleaning
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Quarterly pest control
$890InvoicedNguyen family home
Deck staining
$540Paid
Where this industry loses time and margin
Referrals go cold because nobody answered the discharge planner fast enough
A referral creates a resident record and an immediate follow-up task with the bed-availability question attached. Beds go to whoever answers first, so the follow-up cannot wait for someone to check a voicemail on Monday.
See how The Forge fixes lead follow up →Nobody can say how many beds are open right now without calling each house
Each house is set up on its own, and each resident's move-in and discharge sit on their record. Open beds stop being a number the owner reconstructs from memory on a Sunday night.
See how The Forge fixes multi location operations →Certification renewal turns into a week of hunting for documents
Agreements, house rules, insurance records, and inspection paperwork live in one document trail per house. The annual renewal becomes a review of what is already filed rather than a scramble through old email.
See how The Forge fixes manual reporting →Program fees are tracked in a notebook, and partial payments make it worse
Fees are invoiced per resident, partial payments are recorded against the balance, and arrears surface as a conversation to have this week. A resident can see their own balance without asking a house leader.
See how The Forge fixes software fragmentation →What changes once this is running
- 1
Intake application to reviewed applicant
An intake form on the website feeds applications straight into the pipeline. Each submission opens a review task covering the answers and the documents the house requires, so an applicant is moved forward or declined with a recorded reason rather than drifting.
- 2
Program fee to paid balance
Fees are invoiced per resident on the operator's own cadence, and partial payments post against the balance. A past-due fee opens a task to have the conversation in person, which in a recovery residence is a retention matter long before it is a collections matter.
- 3
House supplies to restock
Supplies are counted per house from a running record of what came in and what was used. An item falling to its reorder point raises an alert naming that house. So does a batch of test kits or donated food nearing expiry.
One workflow, start to finish
- 1
Referral to move-in
A referral from a treatment center, detox, drug court, or family creates a resident record and an immediate follow-up task. Acceptance opens a move-in checklist. Assign the bed, send the agreement for signature, issue portal access, walk the house rules, and record when the restricted early period ends.
What managers can see once this is running
Open beds by house
Which houses have room right now, so the answer to a referral call takes seconds rather than a round of phone calls.
Referral source to move-in
Which referral relationships actually fill beds, as opposed to which ones send the most names.
Program fee collection
Paid, partly paid, and unpaid by resident and by period, with arrears visible while they are still small.
Length of stay by house
How long residents stay in each house — the outcome question referral sources ask before they send anyone.
Discharges by reason
Program completion against relapse, non-payment, and rule violations, tracked over time rather than recalled.
Supply stock by house
What each house has on hand, what is below its reorder point, and what is close to expiring.
What stays connected
Keep what works. Replace what does not. Connect the rest through The Forge. For sober living & recovery residences, that usually means the systems below stay in place and connect in — The Forge does not force you to rip them out.
- Payment processors for program fees and partial payments
- Background-check and screening services
- Toxicology and drug-test laboratories
- Treatment-center and detox referral sources
- Accounting and bookkeeping software
- Email and text messaging services
- Calendar services for house meetings and mandatory events
Current connector status per app is tracked on the Integrations page — status changes as connectors are validated.
Optional deep diveDetailed industry blueprint
Everything behind how The Forge runs sober living & recovery residences — the vocabulary, the full day-to-day process, who can see and do what, the rules and licensing it keeps track of, the numbers this industry runs on, the full integration list, and what a typical launch and expansion look like. For anyone who wants the detail before deciding.
Signs you're outgrowing your current setup
- A discharge planner calls about a bed and it takes two hours to answer whether one is open
- Program fee balances live in a notebook that only the owner can read
- Certification renewal starts with a week of searching for signed agreements
- Two houses run out of drug-test kits in the same month and a third has a full case
- A resident asks what they owe and three people give three answers
- The move-in walkthrough depends on which house leader happens to be on that night
- Nobody can say which referral relationships actually filled beds last quarter
- A house leader leaves and the referral contacts leave with them
- Nobody is sure whether adding a seventh resident changes the rules the house operates under
Other places this industry loses time and margin
Each house buys its own supplies and nobody knows what any house has
Supplies are counted per house, not for the operation as a whole. When drug-test kits or paper goods run low at one house, the alert names that house — and often a transfer beats an order.
New residents get different rules explained by different people
The move-in checklist runs the same way every time. Bed assigned, agreement signed, portal access issued, house rules walked. The restricted early period is recorded with its end date.
See how The Forge fixes work falling through cracks →When a house leader moves on, everything they knew leaves with them
Referral sources, fee arrangements, agreements, and the history of each resident's stay live on records rather than in one person's phone. The next house leader inherits the context instead of rebuilding it.
Everything The Forge coordinates and runs automatically
Example workflows
- 1
Referral to move-in
A referral from a treatment center, detox, drug court, or family creates a resident record and an immediate follow-up task. Acceptance opens a move-in checklist. Assign the bed, send the agreement for signature, issue portal access, walk the house rules, and record when the restricted early period ends.
- 2
Intake application to reviewed applicant
An intake form on the website feeds applications straight into the pipeline. Each submission opens a review task covering the answers and the documents the house requires, so an applicant is moved forward or declined with a recorded reason rather than drifting.
- 3
Program fee to paid balance
Fees are invoiced per resident on the operator's own cadence, and partial payments post against the balance. A past-due fee opens a task to have the conversation in person, which in a recovery residence is a retention matter long before it is a collections matter.
- 4
House supplies to restock
Supplies are counted per house from a running record of what came in and what was used. An item falling to its reorder point raises an alert naming that house. So does a batch of test kits or donated food nearing expiry.
What may be replaced, and what stays
What The Forge may replace
Tools and manual processes that may no longer be necessary.
- A binder of intake paperwork in each house
- Program fee balances kept in a notebook or a personal spreadsheet
- Referral follow-up that depends on remembering to call back
- Supply lists texted between house leaders
- Certification documents reassembled from email once a year
- Move-in walkthroughs that vary by whoever is on that night
What The Forge may integrate with
Systems you keep — The Forge becomes the layer above them.
- Your payment processor
- Your bookkeeping software
- Your background-check provider
- Your drug-testing laboratory
- Your email and text messaging service
What this looks like in a real week
An operator running four houses with twenty-two beds
A detox discharge planner calls Thursday about a client leaving Monday. The referral is recorded, and the bed question goes back that afternoon. The applicant applies that evening. Monday runs the checklist every house uses: bed, signed agreement, portal access, house rules. Weeks later, house two drops below its reorder point on test kits — and house four has a spare case.
Explore by the problem you feel most
We are losing leads
Inquiries arrive, then scatter across an inbox, a phone, and someone's memory. The follow-up that would have closed the job never happens.
ExploreEach location runs differently
Every office, branch, or practice has its own way of doing things — different processes, different tools, different reporting. Nobody at the top can compare them or enforce a standard.
ExploreReports take hours to build
Every week someone exports data from three to five systems, pastes it into the same spreadsheet, fixes the column headers, and presents numbers that are already stale by the time the meeting starts.
ExploreWork falls through the cracks
A job is sold, then it depends on someone remembering to hand it off, order the parts, and schedule the crew. When one step is missed, the work stalls and nobody notices until the customer calls.
ExploreSober Living & Recovery Residences — questions
See The Forge configured for how sober living & recovery residences actually operate.
Full $249 applies toward Managed Launch, an annual Core or Pro agreement, an approved integration, or migration assistance.