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The Forgeby HustleForge

The Forge for real estate & brokerage

Clients. Conversations. The next move.

Every client deserves a next step. Every deal needs an owner.

A buyer asks about a listing. An agent is out showing. A deadline is approaching. Keep inquiries, agent responsibilities and transaction work connected.

Availability and setupLimited release

Real Estate & Brokerage lane

Brokerage tools are Limited release and require a technical connection. There is no finished brokerage transaction screen or industry demo for this workflow. Confirm setup and access before relying on transaction or milestone features.

Fictional real estate colleagues inspecting a home before a showing
Generated editorial illustration · fictional people, not Forge customers.

Do not make the client repeat the story at every handoff.

A useful client record starts with the conversation and the next responsibility. The Forge tracks customers and deals with access controls, while the brokerage’s approved systems keep their official records.

Explore the customer journey ↗
THE NEXT CONVERSATION

Who is following up?
What needs a decision?
When should we reconnect?

Questions for your team, not a simulated client conversation.

Follow the relationship through the next decision.

A workflow to review for your business. Expand a step for its purpose and current availability.

  1. Capture the inquiry

    Keep the customer or deal record within the business’s own workspace, with per-field access controls.

    Business records (CRM)Available

  2. Coordinate the agent handoff

    Review the inquiry and assign the next action. Shared customer tools exist, but automatic agent routing and assignment synchronization need verification for your setup.

    Real Estate & Brokerage laneLimited release

  3. Review transaction milestones

    Transaction and milestone records require a technical connection; a finished brokerage screen and working deadline alerts have not been demonstrated. Keep your MLS and transaction-management platform for their current work.

    Real Estate & Brokerage laneLimited release

Keep · Replace · Connect

Keep the systems that earn their place.

Keep your MLS, transaction-management and e-signature platforms. Review the supported handoffs around client records and transaction work, with your licensed professionals making the decisions.

Keep what works. Replace what does not. Connect the rest through The Forge.

Check current connector availability ↗
Tools and connection requirements
  • MLS (multiple listing service)
  • Existing CRM or lead-management tool
  • Transaction management and e-signature platforms
  • Showing-scheduling platforms
  • Back-office commission and disbursement systems
  • Accounting and payroll software
  • IDX-enabled brokerage websites
  • Advertising and voice/SMS providers
  • A telephony provider (for live and missed calls to reach the AI Voice Receptionist queue)
  • Facebook, Instagram, LinkedIn, TikTok, X, and Google Business Profile (for scheduled social publishing)

These are systems to discuss in your Fit Review, not a list of verified ready-to-connect integrations. Setup and provider support vary.

A closer look at the client record.

Workflow illustration · not a product screen.

A request, the agreed work and the next person responsible. Review how shared customer records would support that handoff in your business.

  1. Find the customer’s details.
  2. Review the related work.
  3. Identify the next responsibility.

Shared business coordination, not a specialised industry application. No industry-specific product screen is shown.

Start with the work you need to connect.

Bring one job, customer question or repeated admin task. We’ll review who handles it, which tools you use and what The Forge can help you keep, replace or connect.

Review plans and current pricing before choosing. Features depend on plan, configuration, permissions and current availability.

Get My Operational Blueprint ↗

Plan and setup details

A starting point for your Fit Review. Check the plan’s current features, provider requirements and rollout status against the work you need to do; an industry recommendation does not guarantee that every described workflow is available.

Read the full industry requirements and plan recommendation ↗
Can we keep the systems we already use?

Keep what works. Replace what does not. Connect the rest through The Forge. Review current connector availability and your industry requirements in a Forge Fit Review.

What does this product example demonstrate?

Local demo capture · sample records. An interface illustration, not a live customer journey. Independent sample records include unavailable or loading areas. This capture does not verify a completed engagement or transaction.

How do we choose the right starting plan?

Bring a real business handoff and the systems your team uses to a free Forge Fit Review. Check current pricing, plan features and availability before choosing a configuration.

The brokerage requirements behind the experience.

Review the detailed requirements, configuration and roadmap with your team. Not every described workflow is available today. Plan, provider and rollout limits apply; check current availability before relying on a feature.

Optional deep diveDetailed industry requirements

Roles, workflows, requirements and launch considerations for your team to review.

The business and its requirements

A buyer asks about a listing, an agent is out showing, and a transaction deadline is approaching. The Forge connects inquiries, agent assignments and transaction work so the broker can see the next action and who owns it. Keep buyer and seller conversations beside agent responsibilities and transaction dates. Follow the relationship from first inquiry through the work that supports closing.

How can an independent brokerage speed up lead response, keep commission splits and marketing spend visible, and give the broker-owner one view across every office — without replacing the MLS, transaction platform, or accounting system already in place?

Proposed brokerage requirements, not a verified working workflow: every contact, listing, and transaction one record that carries the lead source, routing history, approval status, milestone timeline, and commission math. Leads are routed by rule within minutes instead of sitting in an inbox, listing and advertising approvals move through a tracked review instead of an email chain, transaction milestones are visible to the whole team instead of one agent's notes, and the broker-owner sees commission forecasts, marketing spend, and office production in one dashboard instead of assembling it at month-end. The MLS stays the record for listing data, the transaction platform stays the record for closing documents, and the accounting system stays the record for the money — The Forge connects the work that happens around them.

Discuss a proposed brokerage workflow

The same connected loop from /how-it-works, walked through with a brokerage's own vocabulary — a buyer inquiry, a routed listing appointment, and a tracked transaction to closing. Names below are fictional. These frames describe proposed behavior, not an executed brokerage workflow; automatic routing, anniversaries and commission reporting are not established.

Illustrative walkthrough with sample information. It does not execute a live workflow or show customer results.

Workflow illustration · not a product screen. Fictional data.

  • M. Alvarado — buyer inquiry

    3BR in Fairview Heights, pre-approved

    $412,000
    New
  • 118 Larkspur Ln — listing approval

    Pricing and disclosure review pending

    Quoted
  • 9 Birch Ct — under contract

    Financing contingency due in 6 days

    $6,600 est. commission
    Scheduled
  • 42 Ridge Ave — active listing

    Days on market: 11

    In progress
  • 220 Harbor View Dr — closing scheduled

    Title and closing documents in progress

    $9,800 est. commission
    Invoiced
  • 7 Nguyen Way — closed

    Proposed anniversary follow-up; not implemented

    $8,100 commission
    Paid

Workflow illustration · fictional records, not a product screen.

Step 1 of 3

Management questions to review

What management can see

Lead response and routing

Proposed, not yet verified: Time from lead intake to first contact and to assignment, by agent, source, and office — with routing distribution visible across the team.

Commission pipeline and forecast

Proposed, not yet verified: Projected commission by agent and office for every deal under contract, split out by agent share, team share, and referral fees.

Marketing spend versus closed volume

Proposed, not yet verified: Spend by campaign and source compared against the closed transactions it produced, by agent and by office.

Transaction milestone status

Proposed, not yet verified: Every active transaction's position against its inspection, financing, and closing deadlines, with anything at risk flagged.

Agent production and compliance

Proposed, not yet verified: Closed volume, active pipeline, and license or continuing-education status per agent, in one view.

Cross-office production

Proposed, not yet verified: Lead volume, pipeline, closed production, and pending approvals rolled up across every office and team the broker-owner oversees.

Focused operating guides

The full detail behind each of these lives on its own page — what breaks today, exactly how The Forge addresses it, what agents and staff see day to day, and what a broker-owner controls.

  • Lead routing

    Every inbound lead — web, referral, sign call, portal — routed to an agent within minutes by a visible rule, so routing is never a source of office friction.

  • AI Receptionist

    The reception desk that never lets a call disappear — live, missed, and voicemail calls all land on the same lead record and route by the brokerage's own rule.

  • Transaction management

    Every transaction's milestones and deadlines — inspection, financing, closing — tracked from contract to close, with anything at risk flagged before it becomes a surprise.

  • Commission visibility

    A forecasted commission the day a deal goes under contract — split, referral fee, and all — checked against the actual closing statement instead of trusted blind.

Plan requirements to discuss

Forge Pro

$799/mo

Broader coverage — several teams and locations connected, with approvals you control and a quarterly review to keep improving how you run.

The native brokerage lane requires Pro, is Limited release and requires technical setup. A subscription does not establish a working brokerage app, commission forecast or office access separation. Confirm the selected workflow, permissions and reporting before choosing a plan or add-on.

  • Up to three locations, thirty operator users
  • Unlimited view-only users
  • Everything in Core
  • Advanced workforce, scheduling, and capacity planning
  • Advanced payroll and wage-summary visibility
  • Role-specific dashboards and advanced reporting
  • Thirty workflows, eight integrations, and API access
  • Reviews and reputation from your connected Google Business Profile
  • Prospecting audit reports, social publishing, and in-composer image generation
  • A daily deck of 20 ready-to-post marketing ideas
  • Configurable business-process approvals and advanced permissions
  • Priority support and quarterly optimization review

Commonly added

  • Additional location
  • Advanced reporting
  • Priority support

Every plan launches Guided or Managed — see plan and launch-path details for the full comparison.

The reception desk that never lets a call disappear

AI Voice Receptionist operating surfaceTelephony provider webhook adapter

Proposed, not yet verified: A 6:40pm call from a lead should not depend on who happens to be near a phone. Once a telephony provider is connected, the AI Voice Receptionist answers. Every call — live, missed, or voicemail — lands in one queue instead of a callback list nobody owns.

  1. 1

    Every call lands in one queue

    Proposed, not yet verified: Live, missed, and voicemail calls the receptionist handles all land in the same queue — nothing sits in a separate voicemail box no one checks.

  2. 2

    Caller matched to the same record

    Proposed, not yet verified: The caller is matched to the same contact and lead record a web inquiry or referral would create, or a new one opens automatically.

  3. 3

    Qualification captured in a transcript

    Proposed, not yet verified: What the caller wants and why is captured in a transcript and qualification notes attached to that record, not left in someone's memory.

  4. 4

    Routed by the same rule as any lead

    Proposed, not yet verified: The call routes to an agent by the brokerage's existing rule — round-robin, territory, or team — the same rule a web lead follows.

  5. 5

    Appointment booked or handed off

    Proposed, not yet verified: A showing gets booked directly, or a follow-up task lands with a named owner and a response window, same as any other lead.

  6. 6

    Escalated when a person is needed

    Proposed, not yet verified: A call that needs a person right away — an emergency, an existing client, a complaint — escalates to a person instead of staying with the receptionist.

  • Recordings are kept only where consent is captured and configured — that setting belongs to the brokerage, not a default The Forge sets for you.
  • Each call's cost shows on the call record itself, not just as a lump sum on the monthly bill.
  • Call volume, response time, and per-call cost roll into the same reporting the rest of lead routing already uses.
This runs on the AI Voice Receptionist add-on. It requires connecting a telephony provider before calls can reach the queue — the code path is live today, but whether calls actually arrive depends on that connection being configured.

See current availability by plan, provider, and rollout stage

AI Voice Receptionist: $99/mo + $0.35/min — see full pricing

Listing to lead, on social

Social content intake, templates & compliance reviewContent calendar, broker approval & scheduled publishingSocial inquiry intake & lead convergenceCampaign Wallet budget approval & spend controls

Proposed, not yet verified: A listing photo posted to Instagram and a phone call from a sign rider should not live in two different worlds. The social publishing layer moves a listing from content to a scheduled post. Any inquiry it generates lands on the same lead record a call or web form would create.

  1. 1

    Listing content moves into the workspace

    Proposed, not yet verified: Photos, copy, and listing details start in the same workspace as the listing record itself, not a folder no one can find.

  2. 2

    Brand and fair-housing templates apply

    Proposed, not yet verified: Content runs through the brokerage's brand templates and fair-housing disclosure gate before it goes anywhere near a review queue.

  3. 3

    Broker approval before anything schedules

    Proposed, not yet verified: A broker or authorized reviewer approves the post before it can be scheduled — no listing content publishes without that step.

  4. 4

    Calendar and scheduled publishing

    Proposed, not yet verified: Approved posts sit on a shared content calendar, and every publish attempt reports an honest status — published, or the specific reason it could not be.

  5. 5

    Inquiries land on the same lead record

    Proposed, not yet verified: A comment, DM, or form reply from that post is matched to the same contact and lead record a call would produce, or opens a new one.

  6. 6

    Organic and paid stay separated

    Proposed, not yet verified: Organic reach and paid campaign performance are tracked separately, so a listing's traction is never blended with what was paid to promote it.

  • A paid campaign's budget only goes live after a different approver than the requester signs off on it.
  • Spend can never exceed what was approved, and provider cost, media spend, and Forge's own management fee are always itemized separately.
  • Nothing paid activates automatically — every campaign starts stopped until someone with approval authority turns it on.

Provider connectors

Facebook publishing connectorInstagram publishing connectorLinkedIn publishing connectorTikTok publishing connectorX (Twitter) publishing connectorGoogle Business Profile publishing connector
Direct posting to Facebook, Instagram, LinkedIn, TikTok, X, and Google Business Profile is being switched on one network at a time. Until a given network is live, a post that cannot go out tells you exactly why — it is never reported as sent.

See current availability by plan, provider, and rollout stage

Speaking the language of this industry

MLS (multiple listing service)
The regional database of active and sold listings that brokerages contribute to and draw comparable-sales data from — the system of record for listing data itself.
Listing agreement
The contract between a seller and the brokerage authorizing the brokerage to market and sell the property, including the commission the seller agrees to pay.
Commission split
How a transaction's gross commission divides between the brokerage and the agent, and between agents when more than one is involved — set by the brokerage's compensation plan.
Referral fee
A portion of a commission paid to another agent or brokerage for referring the client, agreed before the transaction closes.
Earnest money / escrow
Funds a buyer deposits to show good faith on an offer, held by a title company, escrow company, or brokerage trust account — not by The Forge.
Transaction coordinator (TC)
The person responsible for tracking a transaction's paperwork, deadlines, and milestones from contract to closing, whether an in-house role or a contracted service.
Contingency
A condition in a purchase contract — financing, inspection, appraisal — that must be satisfied or waived by a deadline for the transaction to proceed.
Days on market (DOM)
How long a listing has been active without going under contract, tracked per listing and rolled up as an office or brokerage average.
Errors & omissions (E&O) insurance
Liability coverage most brokerages and agents carry against claims of a mistake or omission in representing a client — a policy tracked on the agent record, not issued by The Forge.
Dual agency / designated agency
State-specific rules governing how a brokerage or agent may represent both the buyer and seller in the same transaction, including required disclosures.

Signs you're outgrowing your current setup

  • A web lead goes two hours without a response because no one was clearly assigned
  • Agents compare notes and suspect certain teammates always get the better leads
  • A commission figure is not confirmed until the closing statement lands from the title company
  • No one can say which ad campaign actually produced last quarter's closed deals
  • A listing goes live before the compliance review email chain is ever finished
  • A new agent starts calling on leads before their MLS access and license are confirmed
  • A client who closed eighteen months ago has not heard from the brokerage since
  • The broker-owner's view of a second office comes from a phone call, not a dashboard
  • A departing agent's leads, pipeline, and client history leave with them because none of it lived on a shared record
  • A missed call from a lead goes unanswered because no one was watching the queue
  • A comment or DM on a listing post never makes it onto anyone's follow-up list

Other places this industry loses time and margin

A new lead sits unassigned for hours, and agents suspect routing favors the same few people

Proposed, not yet verified: Inbound leads — website inquiries, referrals, sign calls, portal hand-offs — are routed automatically by a configured rule (round-robin, territory, or team), with the assignment and the time it took logged the same way for every agent, so routing is visible instead of a source of office friction.

See how The Forge fixes lead follow up →

No one can say what a commission is actually worth until the closing statement arrives

Proposed, not yet verified: Each transaction carries its gross commission, the agent split, team split, and any referral fee, so a forecasted commission is visible the moment a deal goes under contract rather than becoming a surprise on the settlement statement.

See how The Forge fixes profitability visibility →

Marketing spend cannot be tied back to which listings or agents it actually helped close

Proposed, not yet verified: Ad spend, campaign source, and lead source are attached to the contact record at intake and carried through to the closed transaction, so spend can be compared against closed volume by campaign and by agent instead of judged on impressions alone.

See how The Forge fixes performance visibility →

Advertising and listing approvals live in an email chain that nobody can find two weeks later

Proposed, not yet verified: A listing or ad piece requiring compliance review moves through a tracked approval step before it goes live, with the request, the reviewer, and the decision recorded on the listing record instead of buried in someone's inbox.

See how The Forge fixes work falling through cracks →

Agent licensing and onboarding steps get missed because nothing tracks them on a schedule

Proposed, not yet verified: A new agent's onboarding checklist — license verification, MLS access, e-signature setup, brand and system training — and every agent's license and continuing-education expiration are tracked against a due date, with a reminder task queued before something lapses (it sends once an email or SMS provider is connected).

See how The Forge fixes follow ups missed →

A closing happens and the client never hears from the brokerage again until they sell or buy

Proposed, not yet verified: Closed transactions enter a scheduled post-close and anniversary follow-up sequence — a check-in, a home-anniversary touch, a referral ask — so past clients stay a source of repeat and referral business instead of falling out of contact the day after closing.

See how The Forge fixes renewal management →

A broker-owner with more than one office cannot see production, pipeline, or compliance across all of them

Proposed, not yet verified: Lead volume, pipeline, closed production, and pending compliance approvals roll up across every office and team into one view, so the broker-owner sees the whole operation instead of checking in with each office manager separately.

See how The Forge fixes multi business management →

Information to review for this workflow

Contact / household

A buyer, seller, or past client, carrying lead source, communication history, saved searches, and the properties and transactions tied to them.

Property

A physical address tracked across its history with the brokerage — prior listings, prior transactions, and current status.

Listing

An active or past listing agreement, carrying pricing, disclosures, marketing approval status, and days-on-market.

Transaction

A deal from accepted offer to closing, carrying its milestones, deadlines, parties, and linked commission.

Transaction milestone

A required step or deadline within a transaction — inspection, appraisal, financing contingency, title, closing — tracked to completion or escalation.

Commission

The forecasted and actual commission for a transaction, carrying gross amount, agent and team splits, referral fees, and reconciliation status.

Lead

An inbound inquiry before it converts to an active buyer or seller relationship, carrying source, routing history, and response time.

Vendor

A service provider the brokerage or its agents regularly work with — inspectors, lenders, photographers, stagers — tracked by category and relationship.

Workflow and automation details

Example workflows

  1. 1

    Lead intake to scheduled appointment

    Proposed, not yet verified: A lead arrives from any source, is routed to an agent by rule within a set response window, and moves to a scheduled showing or listing appointment — one tracked thread from first contact to the calendar.

  2. 2

    Listing preparation to approval to launch

    Proposed, not yet verified: A new listing is prepared, routed for compliance and pricing review, and moves to active status on the MLS and the brokerage's marketing channels only after that approval is logged.

  3. 3

    Transaction milestones to closing

    Proposed, not yet verified: Once a deal goes under contract, its milestones — inspection, appraisal, financing contingency, title, closing date — are tracked against their deadlines, with anything approaching a due date flagged to the agent and transaction coordinator.

  4. 4

    Commission forecast to approval to reconciliation

    Proposed, not yet verified: A projected commission is calculated the moment a deal goes under contract, requires a second-person approval before disbursement, and is checked against the actual closing statement so a mismatch is flagged instead of quietly absorbed.

  5. 5

    Post-close follow-up to referral

    Proposed, not yet verified: A closed transaction enters a scheduled outreach sequence — closing check-in, home-anniversary message, referral request — so the relationship continues past the closing table instead of ending at it.

Automation ideas to confirm before use

  1. 1

    Lead-routing SLA alert

    Proposed, not yet verified: A lead that has not been contacted within the brokerage's configured response window is escalated to the team lead or broker-owner automatically.

  2. 2

    Listing-approval reminder

    Proposed, not yet verified: A listing or ad submission waiting on compliance review past a configured window is flagged to the reviewer instead of sitting unanswered.

  3. 3

    Transaction-deadline flag

    Proposed, not yet verified: A transaction milestone — financing contingency, inspection, appraisal — approaching its deadline without a logged update is flagged to the agent and transaction coordinator.

  4. 4

    Commission-forecast-to-reconciliation flag

    Proposed, not yet verified: A received commission that does not match the forecast calculated at contract is flagged for review instead of filed and revisited later.

  5. 5

    License and CE expiration alert

    Proposed, not yet verified: An agent's license or continuing-education deadline approaching its expiration date generates an alert to the agent and the office admin before it lapses.

  6. 6

    Post-close anniversary trigger

    Proposed, not yet verified: A closed transaction crossing its one-year anniversary opens a scheduled outreach task for the agent, keeping past clients a source of repeat and referral business.

Proposed views to review

Lead Routing & Response Board

Proposed report, not a working dashboard: every inbound lead, its source, its assigned agent, and time to first contact — visible by agent, team, and office.

  • Average and worst-case response time
  • Leads by source and office
  • Routing distribution by agent
  • Unassigned or stalled leads

Commission Pipeline & Forecast Dashboard

Proposed report, not a working dashboard: every active transaction's forecasted commission, split detail, and reconciliation status against actuals.

  • Forecasted commission by agent and office
  • Split and referral-fee detail per transaction
  • Received-versus-expected discrepancies
  • Month-to-date closed commission

Transaction Milestone Board

Proposed report, not a working dashboard: every transaction from contract to closing, with milestone status and anything approaching a deadline.

  • Transactions by stage
  • Milestones due within 7 days
  • Transactions with a flagged deadline
  • Average days from contract to close

Office & Marketing Production Dashboard

Proposed report, not a working dashboard: cross-office production and marketing performance for the broker-owner, in one roll-up view.

  • Closed volume by office and agent
  • Marketing spend versus closed volume by campaign
  • Listings pending compliance approval
  • Agent license/CE status summary

Who can see and do what

Broker-Owner / Principal Broker

  • Required access boundary — not yet verified: Sees production, pipeline, and compliance status across every office and team
  • Required access boundary — not yet verified: Sees commission forecasts and reconciliation for the full brokerage
  • Required access boundary — not yet verified: Configures lead-routing rules, approval requirements, and compensation plans
  • Required access boundary — not yet verified: Reviews license and continuing-education status across all agents

Team Lead

  • Required access boundary — not yet verified: Sees pipeline, leads, and production for their own team
  • Required access boundary — not yet verified: Approves listing and advertising submissions for their team's agents
  • Required access boundary — not yet verified: Cannot view commission or compliance detail for agents outside their team

Agent

  • Required access boundary — not yet verified: Sees their own leads, pipeline, transactions, and past clients by default
  • Required access boundary — not yet verified: Sees their own commission forecast and history, not other agents' figures
  • Required access boundary — not yet verified: Cannot access other agents' leads or client records unless explicitly shared

Transaction Coordinator

  • Required access boundary — not yet verified: Sees milestone and deadline status for the transactions they are assigned to
  • Required access boundary — not yet verified: Updates transaction status and flags stalled or at-risk milestones
  • Required access boundary — not yet verified: Does not see commission splits or agent compensation figures

Office Admin

  • Required access boundary — not yet verified: Sees office-wide lead intake, listing approval queue, and onboarding checklists
  • Required access boundary — not yet verified: Manages agent onboarding tasks and license/CE expiration tracking
  • Required access boundary — not yet verified: Cannot approve commission disbursement or change compensation plans

Marketing Coordinator

  • Required access boundary — not yet verified: Sees campaign spend, lead source attribution, and listing marketing status
  • Required access boundary — not yet verified: Submits listings and ad creative into the compliance approval queue
  • Required access boundary — not yet verified: Does not see individual agent commission or transaction financial detail

What this industry has to stay ahead of

  • Fair-housing compliance in advertising, lead routing, and client communication — the brokerage's authorized professionals set and apply the standard; The Forge does not make fair-housing determinations itself.
  • State real-estate licensing and continuing-education requirements for the brokerage and every agent — tracked on the agent record, issued and renewed outside The Forge.
  • Agency-disclosure and dual/designated-agency rules, which vary by state and must be presented to clients at the required point in the relationship.
  • Escrow and trust-fund handling — earnest money and commission funds in transit are held by a title company, escrow company, or the brokerage's own trust account, never by The Forge.
  • Advertising-review requirements set by state real-estate commissions, which a tracked approval workflow can support but does not certify compliance with.
  • Referral-fee and anti-kickback considerations (including RESPA where applicable to a transaction), which the brokerage's compliance process determines — The Forge tracks the agreed fee, it does not evaluate its legality.
  • Transaction-file and listing-record retention requirements, which vary by state real-estate commission and remain the brokerage's responsibility to satisfy.

What may be replaced, and what stays

What The Forge may replace

Tools and manual processes that may no longer be necessary.

  • A shared lead sheet or spreadsheet used to track routing
  • An email chain used to request and approve listing or advertising compliance review
  • A standalone spreadsheet used to forecast and reconcile commissions
  • Ad hoc reminder lists for agent licensing and continuing-education deadlines
  • Per-agent notebooks tracking their own pipeline and past clients
  • Manual post-close and anniversary reminder systems

What The Forge may integrate with

Systems you keep — The Forge becomes the layer above them.

  • Your MLS
  • Your existing CRM or lead-routing tool
  • Your transaction management and e-signature platform
  • Your back-office commission system
  • Your accounting and payroll software
  • Your brokerage website and advertising or voice/SMS providers
  • Your telephony provider and social platforms, once connected

Illustrative week — not customer results

An independent brokerage with 22 agents across two offices

Illustrative example, not a demonstrated automatic workflow or customer result. Proposed, not yet verified: A buyer inquiry comes in through the brokerage website at 6:40pm. It is matched to an existing contact record from a prior search, routed to the on-duty agent under the office's rotation rule, and the agent is notified within two minutes — logged the same way every lead is, so no one on the team can say routing plays favorites. Meanwhile, a listing agent submits a new listing for compliance review before it goes live; the office manager approves the pricing and disclosure language the next morning, and the listing moves to active status on the MLS and the brokerage's marketing channels only after that approval is recorded. Three weeks later, that same buyer goes under contract on a different property — the projected commission (a 6% gross split three ways with a 25% referral fee to the original agent) shows up on the broker-owner's forecast the same day, well before the closing statement exists. As the transaction moves toward closing, the financing contingency deadline is six days out and no update has been logged, so it is flagged to the transaction coordinator instead of surfacing as a surprise the week of closing. On Monday morning, the broker-owner opens one dashboard: 31 active transactions across both offices, $184,000 in forecasted commission for the month, two listings still waiting on compliance approval, and one agent's license renewal due in three weeks.

Proposed launch stages — agree scope and timing

  1. Contact, listing, and transaction data migration

    Scope review required

    Proposed, not yet verified: Existing contacts, active listings, open transactions, and closed-transaction history are migrated so the team starts with one current record instead of a blank system.

  2. MLS, transaction platform, and accounting integration configuration

    Scope review required

    Proposed, not yet verified: Connections to the MLS, transaction-management and e-signature platform, and accounting or payroll system are configured so information flows without duplicate entry.

  3. Workflow and compensation-plan configuration

    Scope review required

    Proposed, not yet verified: Lead-routing rules, listing and advertising approval requirements, commission-split and referral structures, and transaction-milestone deadlines are configured to match how the brokerage already operates.

  4. Agent and staff training, go-live

    Scope review required

    Proposed, not yet verified: Agents, team leads, transaction coordinators, and office staff are trained on their role-specific views before the brokerage cuts over from prior tools.

Typical timeline for a business of this profile — not a contractual commitment. Actual duration depends on data readiness, integration count, and whether you choose Guided or Managed Launch.

Where this typically goes next

Brokerage requirements to review before expanding

  1. 1Proposed requirement, not established by a plan or add-on: Add an 'Additional location' for each new office opened, keeping production and approvals separated by office
  2. 2Proposed requirement, not established by a plan or add-on: Layer on advanced reporting for deeper commission and marketing-attribution breakdowns as agent count grows
  3. 3Proposed requirement, not established by a plan or add-on: Add advanced integrations for specialized back-office commission or accounting systems beyond the standard set
  4. 4Proposed requirement, not established by a plan or add-on: Formalize a marketing coordinator permission tier as campaign volume and listing count grow
  5. 5Proposed requirement, not established by a plan or add-on: Move to Forge Operations for cross-office and cross-brand executive reporting once the brokerage operates under multiple offices or brands

Explore by the problem you feel most

Real Estate & Brokerage — questions

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