The Forge for Home Services & Contractors
Home-services and contracting businesses lose margin in the gaps between systems: the call that captured the lead, the estimate tool, the dispatch board, the field app, the timesheet, and the accounting software rarely agree. The Forge connects the whole job — from the first missed call to the final invoice and review request — so the office, the field, and the owner are looking at the same record.
How can software improve contractor operations and estimate follow-up?
The Forge gives contractors one record per job that carries the lead, estimate, schedule, crew, field documentation, change orders, and invoice. Estimates follow up automatically, technician time ties to the job, and owners can see response time, crew profitability, and labor cost before payroll runs.
Ask how The Forge fits home services & contractors
Ask The Forge is an AI assistant. Answers are generated from published Forge information and may be incomplete. Do not submit confidential, regulated, or customer-specific information.
Where this industry loses time and margin
Missed and after-hours calls never become booked jobs
Every call is captured to a customer record and routed into an immediate follow-up sequence, so after-hours inquiries are worked the next morning instead of forgotten.
See how The Forge fixes lead follow up →Estimates go out and are never followed up on
Open estimates get automatic follow-up on a schedule you set, with time limits. When an estimate passes its follow-up window, the estimator and the office both see it — not just whoever remembers to check.
See how The Forge fixes estimate follow up →The wrong technician is sent, or dispatch is inefficient
Scheduling and dispatch see skills, certifications, location, and availability against the job requirements, so the right crew is assigned the first time instead of whoever answered the radio.
Job-to-invoice work outpaces what the office can see
Change orders raised in the field flow to billing automatically, and technician hours tie to the job — so crew profitability and labor cost are visible before payroll runs, not caught after the invoice goes out.
See how The Forge fixes labor cost visibility →See it work for a home-services business
The same connected loop from /how-it-works, walked through with a home-services business's own vocabulary — a booked call, a dispatched crew, and the invoice that follows.
Ferreira Landscaping
Spring cleanup, 4 crew hours
$420NewRedwood HOA
Irrigation repair, block C
$1,150QuotedCommunity roofing job
Shingle replacement, 2 units
$3,600ScheduledAlvarez residence
Gutter cleaning
$210In progressHarbor View Apartments
Quarterly pest control
$890InvoicedNguyen family home
Deck staining
$540Paid
Simulated Forge interface — illustrative, not a live screenshot.
Go deeper on how this actually runs
The full detail behind each of these lives on its own page — what breaks today, exactly how The Forge addresses it, what the field and office see day to day, and what an owner controls.
Scheduling and dispatch
Every job on one board — crews assigned, conflicts visible, and same-day changes reaching the field without phone chains.
Explore Scheduling and dispatchEstimate follow-up
No estimate dies in a notebook — every quote tracked from site visit to signed approval with follow-up owned by name.
Explore Estimate follow-upJob costing
Labor, materials, and change orders against the quote while the job is still running — not a surprise at month end.
Explore Job costingWhere most businesses like this start
Forge Core
$349/moYour whole day-to-day in one place — every core area connected, launched with our guidance, and kept healthy as you grow.
Most home-service businesses running a single location start on Forge Core, which covers scheduling, dispatch, job costing, estimate follow-up, and basic payroll-cost visibility out of the box. Move to Forge Pro once the business runs multiple locations, needs advanced capacity planning or approval workflows, or wants deeper role-specific reporting — the two-location contractor described above is a Pro-stage business.
- One business, one location, ten operator users
- Unlimited view-only users
- All six core operating areas
- Full customer and lead management
- Jobs, work orders, scheduling, and delivery
- Employee and contractor management with time visibility
- Basic payroll and wage-summary visibility
- Ten automated workflows and three included integration slots
- Tracked links with click counts for campaigns and texts
- Standard dashboards, reporting, and Marketplace access
- Guided Launch and standard support
Commonly added
- Additional location
- Advanced reporting
- Priority support
Every plan launches Guided or Managed — see plan and launch-path details for the full comparison.
- Every call is captured to a customer record and routed into an immediate follow-up sequence, so after-hours inquiries are worked the next morning instead of forgotten.
- Open estimates get automatic follow-up on a schedule you set, with time limits. When an estimate passes its follow-up window, the estimator and the office both see it — not just whoever remembers to check.
- Scheduling and dispatch see skills, certifications, location, and availability against the job requirements, so the right crew is assigned the first time instead of whoever answered the radio.
- Change orders raised in the field flow to billing automatically, and technician hours tie to the job — so crew profitability and labor cost are visible before payroll runs, not caught after the invoice goes out.