Forge Operations — plan documentation

Positioning

Dedicated operating infrastructure for multi-location, multi-entity, or operationally complex organizations.

Pricing

From $2,500/mo — Managed deployment, scoped to your complexity.

Included scope

• Everything in Forge Pro
• Multiple businesses and legal entities
• Multiple operating locations
• Cross-business executive reporting
• Advanced permissions and custom industry modules
• Payroll, POS, accounting, CRM, and external integrations
• Dedicated monitoring and continuous optimization
• Defined service commitments

Capability entitlements

Semantic entitlement per capability, in the same vocabulary used on the plan comparison table.

• Intended business stage: Included — Core: growing service business. Pro: established / preparing to scale. Operations: multi-location or multi-entity.
• Customer and lead management: Included
• Workflow automation depth: Expanded
• Operational dashboards: Expanded
• Reporting depth: Custom
• Employee and contractor management: Included
• Scheduling and time visibility: Included
• Payroll and wage-summary visibility: Expanded
• Role-based permissions: Custom
• Multiple business entities: Included
• Multiple locations: Included
• Custom industry modules: Custom
• Cross-business reporting: Included
• Integrations: Custom — Supported integrations included on every tier; expanded catalog on Pro; custom integrations available on Operations.
• Marketplace add-ons: Included — Every plan has access to marketplace add-ons without changing tiers.
• Support level: Custom
• Optimization reviews: Included — Quarterly on Pro; continuous on Operations.

Integration approach

Forge Operations can be connected to any of the 16 system categories in the integrations registry. Setup classification (native, verified prebuilt, configurable API, webhook, managed import/export, or custom) is confirmed per system during the Blueprint — see the integration guide for the full status vocabulary.

• Accounting and Bookkeeping
• Payroll and Workforce
• Payments and Point of Sale
• Customer Relationship Management
• Email, SMS, Voice, and Communications
• Calendars and Scheduling
• Marketing and Advertising
• Forms and Lead Capture
• Documents and Electronic Signatures
• Field Service and Job Management
• Practice, Agency, School, and Industry-Specific Systems
• File Storage and Document Management
• Reporting and Business Intelligence
• Identity and Access Management
• Website and E-Commerce
• Data Warehouses and Databases