How Forge Credits work
Complete approved onboarding milestones and earn credits that reduce eligible launch costs, or buy credits whenever you need more. One Forge Credit equals one dollar toward qualifying setup, training, migration, or integration work.
Earned, not discounted
Credits accumulate as your team completes and gets approved on Guided Launch milestones — preparing data, connecting supported systems, completing training, and approving each step. They are not an automatic price cut.
Distinct from provider costs
Credits apply toward eligible launch services and temporary feature access. Advertising spend, per-minute usage, and other itemized third-party costs on marketplace add-ons are never paid with Forge Credits.
Never required for core usage
Your plan’s included features never consume credits — they only pay for optional pay-as-you-go usage, like social posts beyond your plan or extra marketing idea packs. Managed Launch customers earn participation credits on the same conversion without completing the Guided task list.
1 Forge Credit = $1 toward eligible Forge services
Per-plan credit caps
Each plan caps how many Forge Credits you can earn — see the tier cards on /pricing for the rest of what's included.
- Forge StartUp to $100
- Forge CoreUp to $300
- Forge ProUp to $750
- Forge OperationsCustom
Credits are earned by:
- Completing the software inventory
- Supplying clean data
- Connecting supported systems
- Completing administrator training
- Approving the configuration
- Completing launch validation
Credits apply toward additional migration assistance, extra training, workflow packs, standard integration setup, optimization sessions, limited AI receptionist testing, eligible Marketplace services, and pay-as-you-go social usage. Your subscription's included features never consume credits.
Any plan can buy Forge Credits in packs of 10, 25, 50 at $1 per credit. Earned credits are spent first.
For feature testing, use time-limited trials — one optional module trial per quarter, 30-day access, explicit customer approval, no automatic paid conversion.
- Credits reduce eligible launch and Marketplace costs
- Never required for core platform usage
- Earned by completing real milestones, not by promotion
- Per-plan caps shown above, never hidden